Incidents reported on status page for FlexyPe https://status.flexype.io/ https://d1lppblt9t2x15.cloudfront.net/logos/988ad8bf7217b6acb8a769e03fc6b842.png https://status.flexype.io/ en https://status.flexype.io/incident/773934 Tue, 25 Nov 2025 11:24:00 -0000 https://status.flexype.io/incident/773934#b7ac42d3f6344cc4e7b798bc22ddc773b40be05fd91145b2d824010ce3bb62a5 Order creation has now stabilized and processing is back to normal. We’re continuing to monitor the system and ensure all duplicate orders created during the affected window are cancelled. https://status.flexype.io/incident/773934 Tue, 25 Nov 2025 11:20:00 -0000 https://status.flexype.io/incident/773934#6794371177e486649c3d5563dfc174406010e36a2d6993624757952f0fe9a8b5 We’ve identified that our retry mechanism triggered multiple times for some orders during this period, resulting in duplicate order creations. Our system will automatically detect and cancel those duplicates over the next few hours. https://status.flexype.io/incident/773934 Tue, 25 Nov 2025 11:16:00 -0000 https://status.flexype.io/incident/773934#09bf7d2b6b4284d85fac882fbd9cd06ddb6b777cb541bebeae8ddd4a04ecbdf2 We’re working on clearing the pending orders currently sitting in our processing queue. https://status.flexype.io/incident/773934 Tue, 25 Nov 2025 11:13:00 -0000 https://status.flexype.io/incident/773934#557da3a726a08d42a836bf0a446f076349740eb0604e631d2a301106f2e65712 We’ve increased the throughput tier for the affected AWS services. Order creation is stabilizing, and we’re continuing to monitor the system closely. https://status.flexype.io/incident/773934 Tue, 25 Nov 2025 11:10:00 -0000 https://status.flexype.io/incident/773934#59e91f2083f0c68c9f8d8c439cda60221167648bc9205addc47dafc443d1e3e9 Our initial investigation indicates that some AWS services rate-limited us. Because of this, orders are being created on Shopify but not reflected in our dashboard, and customers are not being redirected to the Thank You page after completing their purchase. https://status.flexype.io/incident/773934 Tue, 25 Nov 2025 11:05:00 -0000 https://status.flexype.io/incident/773934#fb9ce4ab2a7ade263cc82664729e86059b43a00812836ce54b060f666ac351bc We’re currently seeing some failed order creations. Our team is actively investigating the issue. https://status.flexype.io/ Tue, 25 Nov 2025 11:03:37 +0000 https://status.flexype.io/#7c3980c0973422e3e4d9a4a6657dde8caba3c23a8732e188abed9f58be4a15f3 Checkout recovered https://status.flexype.io/ Tue, 25 Nov 2025 10:57:34 +0000 https://status.flexype.io/#7c3980c0973422e3e4d9a4a6657dde8caba3c23a8732e188abed9f58be4a15f3 Checkout went down https://status.flexype.io/incident/768966 Tue, 18 Nov 2025 18:04:00 -0000 https://status.flexype.io/incident/768966#b54bba216e328e135dc38f780224b1ba90d7bba1bf5927764cea30c0a044e20a Cloudflare services are currently operating normally. We are no longer observing errors or latency across the network. https://status.flexype.io/incident/768966 Tue, 18 Nov 2025 17:23:00 -0000 https://status.flexype.io/incident/768966#6f3cc305956cd7b01262a671b7d8a4b46808310191a537debbefeb3feafae8d4 Monitoring - Cloudflare services have recovered and operating normally. As a result, FlexyPe Dashboard is now accessible. Our team is still monitoring the system to ensure stability. https://status.flexype.io/incident/768966 Tue, 18 Nov 2025 14:42:00 -0000 https://status.flexype.io/incident/768966#752cb5f429190afda6996a2641ca0dcbdb3c5adb1217e609db70cc9380b6768e Update: A fix has been implemented by Cloudflare and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal. https://status.flexype.io/incident/768966 Tue, 18 Nov 2025 13:24:00 -0000 https://status.flexype.io/incident/768966#19d12f4d78e2ab7c4d46dc2a46a0a94cecf8303efc626574506133f7bc0919a8 Investigating - We are investigating and will keep you updated. https://status.flexype.io/incident/768966 Tue, 18 Nov 2025 11:57:00 -0000 https://status.flexype.io/incident/768966#d5ff8054a48fee4640b1994972b1420d0e1da9e068d40f0993a47098dc2cc12a Customers are experiencing issues when trying to access FlexyPe Dashboard. This is a Third Party issue with Cloudflare. The error will appear as an "internal service error". Please see Cloudflare's own status page for the latest updates https://www.cloudflarestatus.com/ https://status.flexype.io/ Fri, 24 Oct 2025 05:11:08 +0000 https://status.flexype.io/#fc578a7d982452bf18a2c5e15e77a6642f14e70f8dd1e267a03ff1cc4182fd33 Merchant Onboarding recovered https://status.flexype.io/ Fri, 24 Oct 2025 05:08:12 +0000 https://status.flexype.io/#fc578a7d982452bf18a2c5e15e77a6642f14e70f8dd1e267a03ff1cc4182fd33 Merchant Onboarding went down https://status.flexype.io/ Fri, 24 Oct 2025 02:10:40 +0000 https://status.flexype.io/#5b596e6a6ec067cde7a018ed4bf72650fcbb975e4e63f6ec9e1009a17289c73f Merchant Onboarding recovered https://status.flexype.io/ Fri, 24 Oct 2025 02:07:50 +0000 https://status.flexype.io/#5b596e6a6ec067cde7a018ed4bf72650fcbb975e4e63f6ec9e1009a17289c73f Merchant Onboarding went down https://status.flexype.io/ Fri, 24 Oct 2025 01:40:38 +0000 https://status.flexype.io/#6215c6e3c7fbc5ac14f5ef6edee7b8d25c9403f689fcaceeb19714fc21069a8b Merchant Onboarding recovered https://status.flexype.io/ Fri, 24 Oct 2025 01:38:04 +0000 https://status.flexype.io/#6215c6e3c7fbc5ac14f5ef6edee7b8d25c9403f689fcaceeb19714fc21069a8b Merchant Onboarding went down https://status.flexype.io/ Fri, 24 Oct 2025 01:13:41 +0000 https://status.flexype.io/#726fadc79b166d2785374587aef1ddf05d00248ff022a228c213895553195ceb Merchant Onboarding recovered https://status.flexype.io/ Fri, 24 Oct 2025 01:07:40 +0000 https://status.flexype.io/#726fadc79b166d2785374587aef1ddf05d00248ff022a228c213895553195ceb Merchant Onboarding went down https://status.flexype.io/ Tue, 26 Aug 2025 11:35:56 +0000 https://status.flexype.io/#824e549180cb42f03863c3768e5ec32a53e55f3aa4728da582ccca7a3398bded Merchant Onboarding recovered https://status.flexype.io/ Tue, 26 Aug 2025 11:29:56 +0000 https://status.flexype.io/#824e549180cb42f03863c3768e5ec32a53e55f3aa4728da582ccca7a3398bded Merchant Onboarding went down